Terms and Conditions

Responsibility

By initiating a session or service with Sheryl Sitts and Journey of Possibilities (hereafter referred to as We/Us), Client (hereafter referred to as you) declares yourself ready and committed to personal growth, healing and wellness. This type of growth and change involves increased daily awareness and consistent shifts in behavior and attitude.  We assume full responsibility for serving you with an open heart and mind in a timely and ethical manner with full commitment to facilitating you in achieving your desired results. We ask you to be punctual to all appointments in a sober, respectful, and fully present manner, providing us with any information and insights that will help us serve you better.  We will always provide our best service based upon the information provided and our training and experience. You acknowledge we are not licensed medical doctors, mental health professionals, legal consultants, licensed investment advisors, accountants, or financial advisors.

Confidentiality

“What is said here stays here.”  Our relationship and any written and verbal exchanges between us as part of this relationship are confidential.  Be aware that this is not considered a legally privileged relationship (such as medical or legal professionals enjoy), so communications are not subject to any legally recognized privilege protection.  We agree NOT to disclose any information pertaining to you without your written consent. We will not disclose your name as a reference without your prior consent.

Confidential Information does not include information that: (a) was in our possession prior to its being furnished by you; (b) is generally known to the public or in your industry; (c) is obtained by us from a third party, without breach of any obligation to you; (d) is independently developed by us without use of or reference to your confidential information; or (e) we are required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to us and as a result of such disclosure, we reasonably believe there to be imminent risk of danger or harm to you or others; and (g) involves illegal activity. You also acknowledge your continuing obligation to raise any confidentiality questions or concerns with us in a timely manner.

Intellectual Property

Materials such as handouts, templates, documents, workbooks, etc. that are shared with you are the intellectual property of Sheryl Sitts and Journey of Possibilities and subject to copyright and other intellectual property rights.  Materials may not be altered, recorded, reproduced, copied, or adapted in any way whatsoever for commercial use. Violation without express advanced written permission is strictly forbidden.

Scheduling

All sessions must be scheduled at least 72 hours prior.  Coaching sessions must be confirmed with prepayment. If you are unable to attend a session for any reason, you are fully responsible to reschedule at least 72 hours in advance.  Missed sessions are deemed forfeit.

Cancellation

Notice of cancellation must be received by us no later than 24 hours in advance of your session.  Notice is deemed on the date in which it is received.  You will receive a full refund of monies paid, less any fees or preparatory costs already incurred, provided services have not commenced to render this refund null and void. No refunds, credits or transfers are provided for no-shows.

If you have purchased a package of sessions, cancellation of package within 48 hours of our first session together is subject to a $250 administrative fee for work already completed in preparation for your package.  Once package has commenced, refunds will be calculated on a pro rata basis less any administrative fees incurred in preparation for anticipated future work together.  All refunds must be requested within thirty (30) days of session(s).  After 30 days, no refunds will be given. Unused sessions may be gifted subject to acceptability by us of their suitability to receive services.

Results

Personal healing and transformation occur over time and vary from person to person, so specific results cannot be guaranteed. The more you are open to seeing, receiving, and integrating new patterns of thinking, behaviors and habits into your daily life, the more powerful your results will be and the longer they will continue after and/or between session(s). I am committed to your satisfaction and will make every effort to swiftly resolve any dissatisfaction once brought to my attention.

Follow-Up Care

We would appreciate hearing how you are doing after our session(s) together. Be sure to contact us with any questions you may have or support you may need. We are committed to your success!  Your referrals and recommendations are always appreciated.

Modifications to Our Terms and Conditions

We reserve the right to update these terms and conditions to reflect changes to our practice or to comply with new laws and regulations. We may modify, add or remove language at any time.  Commencement of our work together expressed agreement with our Terms and Conditions. 

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